ShopInPrivate.com is the world's most private store. We specialize in finding items that are embarrassing to buy in person. We sell these items in the most private manner possible. Every aspect of your shopping experience is completely private. Privacy is our corporate specialty. After all, ShopInPrivate.com is a division of PriveCo, the world's most private company.
352 Oliver Dr. Troy, MI 48084
Toll Free: 1-800-809-0610
Who are we?
Tom Nardone and Lisa LoGrasso lead a small team here at ShopInPrivate. Tom, a former business planning analyst and Lisa, a marketing specialist are best friends who have found success in this business. Together they have developed the idea for this business. Tom, Tiny, Justin, Chris, Lynn, Kevin and Sean handle much of the day-to-day operations such as filling orders, editing the website, gathering product information, answering the phones, chasing down stock, and making sure our customers are happy.
What do we consist
We are a small business, about the size of a local pharmacy. We now own a fairly respectable warehouse space in a low-rent area. In total, we occupy about 14,000 square feet. Our low cost location has allowed us to thrive as a small player in a tough industry. The warehouse is where we do all of our packing and shipping. It also acts as our photo and video studio. We are, in every sense of the word, a small business. We are also very efficient. Approximate 95% of our orders are shipped within 24 hours of receipt. We really are doing everything we can to make our customers happy.
Where are we located?
Our Mailing Address is:
352 Oliver Dr.
Troy MI 48084
When did we start?
We started our business in August of 1998. That makes us veterans of the internet economy. In the short time we have been serving customers, we feel we have created a lot of good will. Although we don't really expect our customers to mention us to their friends, we do have a significant number of repeat orders. I suppose that speaks well for us.
What does the future hold for
We are trying hard to market the site in an efficient manner. Each month we generate more sales and we continue to spend more on marketing the site. We now run advertisements in magazines like Glamour, Mademoiselle, Shape, The Advocate, Out, and others. Once in a while we are mentioned in magazine, newspaper, and online articles. We are especially thankful when this occurs because it allows us the opportunity to reach new customers. We are hopeful that this marketing effort can let consumers know that we are a good resource. We offer products people need and want, but would prefer to buy in private. Our vision of the future includes having everyone know that their secret is safe with ShopInPrivate.com.
Award Winning Customer Service:
ShopInPrivate.com continues to receive Yahoo Shopping's Top Service Award. In the words of Yahoo Shopping: "The star is a sign of superlative quality. It means that the store is participating in our Customer Rating Program, and that customers who have ordered from that store have given it the highest ratings. Nearly all Yahoo! stores have good customer satisfaction ratings, but those with a star are the best of the best, with at least 95% positive ratings."
Here at Shopinprivate.com we are very proud of our star.
Thanks for reading about us. We really appreciate the attention.